Shoppers Info


The Mall Blackburn
25 Church Street
Tel: 01254 544 55

Location Map

Opening Hours

9.00am - 5.30pm
9.00am - 5.30pm
9.00am - 5.30pm
9.00am - 5.30pm
9.00am - 5.30pm
9.00am - 5.30pm
10.30am - 4.30pm

Good Friday 18th April            09.00am-5.30pm

Easter Sunday 20th April        CLOSED

Easter Monday 21st April        09.00am-5.30pm

Some store opening times may vary. Please check with individual retailers for specific opening times.

Shopper's Info

At The Mall Blackburn shopping centre, we care about our shoppers. Your experience with us matters and that's why we constantly review and update our facilities, so you experience the best standards, every day of the year. Let us give you a care free day out for you and your family.

How To Find Us

How to get to The Mall Blackburn by...

  • Car: Park on our own car park above the shopping centre. Entrances on Exchange Street and Higher Church Street. Sat - Nav users BB1 5AF.
  • Bus: From the main bus station situated next to Gala Bingo, cross Ainsworth Street and enter via the nearest door which is the Lower Ainsworth Mall entrance.
  • Train: From the main train station , walk down Railway Road, past Morrison's and turn left at the traffic lights and then you are on Church Street and the Mall has several entrances.

Like Some Help?

Our Customer Services is located in Victoria Court, by Clinton Cards.

You can find Mall Management on level 2 above Costa Coffee.   

Shopper Care

A message from Loraine Jones, General Manager, The Mall Blackburn.

"Here at The Mall Blackburn we always work hard to give you the best shopping experience. Our Mall team are on hand to give you any assistance you may require and our specially trained Customer Services team are always nearby to answer your queries. We'll help you locate lost property, assist you with photocopying and faxing or purchase a parking permit. For further assistance, you can also visit the Mall Management Office located on the second floor above Costa Coffee."

Job Vacancies & Recruitment

From time to time jobs are available in stores and within Mall Management in The Mall Blackburn. Please visit the Customer Services desk to find out more and pick up an application form or visit the job vacancy pages on this website for current job and recruitment opportunities.

The Mall Promise

We promise all our customers a friendly, entertaining and enjoyable shopping experience, in a safe and clean environment with a good choice of quality food and snacks. Our Mall Team are always on hand to help, and our facilities are easy to find.

Our dedication to quality helps us attract the best choice of retailers, and the most exciting Mall promotions and events in your local area.

We always strive to improve our services and facilities at The Mall Blackburn and we'd like your suggestions, thoughts and comments. Please don't hesitate to call us on 01254 544 55 or email Loraine Jones, The Mall Blackburn General Manager. We're listening to you - it's what we're here for!

Loraine Jones
General Manager

Andrew Smith
Operations Manager

David Williams
Deputy Operations Manager

Laura Coughlin
Marketing Manager

Vickie Mawdsley
Marketing Assistant

Alan Shelton
Car Park Manager